---
id: usersgroups
sidebar_label: Users and groups
title: Managing users and groups
hide_title: true
---

import Ingress from '../../../src/components/ingress/ingress.react';

<Ingress title="Managing users and groups">
  Invite the people in your organization to the Merchant Hub and use groups to decide which views and which stores each of them can see.
</Ingress>

## Before you start

- Open **Manage Organization**. Select your name in the top right and pick it from the menu.
- To invite users, you need the **Access Management** permission.

## How access works

- A user belongs to one or more groups and gets the combined permissions of all of them.
- A group's permissions decide which areas its members can use. One group might have read access to orders while another has read and write access.
- A group also decides which stores its members can see. Users who need both B2C and B2B stores can be members of both groups.

The permission areas are Access Management, Order Management, Paylink Management, Report Management, Api key Management, Webhook Management, Store Management, Dashboard Management, and Developer Logs. Each page in this section says which one it needs.

## Invite a user

1. Select **Invite user**.
2. Enter the person's name and email address.
3. Choose the group the user should belong to.
4. Select **Send invite**.

The person receives an email with a link that is valid for 7 days.

<img src="/img/merchanthub/invite.png" alt="The invite user dialog with fields for name, email, and group" />

## Resend or delete an invite

Pending invites are listed under **Users** on the **Pending users** tab, together with their expiry dates.

1. Open the action menu on the right side of the row.
2. Select **Resend** to send the invitation again, **Copy invite link** to share it yourself, or **Delete** to remove it.

<img src="/img/merchanthub/pending-invites1.png" alt="The pending users tab with an action menu open on one invite" />

## Create a group

1. Select **Create new** and then **Group**.
2. Enter a name for the group.
3. Select **Create Group**.
4. Select **Set Group Permission**.
5. Tick the permissions the group should have.

<img src="/img/merchanthub/create-group.png" alt="The create group dialog with a name field" />

## Add a user to a group

Only users who have accepted their invite can be added to a group.

1. Open the **Groups** tab.
2. Select the group you want to edit.
3. Choose the user in the dropdown in the top right and select **Add user**.

<img src="/img/merchanthub/add-user-to-group.png" alt="A group page with the add user dropdown in the top right" />

## Next steps

- Create [API keys](/docs/merchanthub/access/apikeys) for your integration.
- Subscribe to order events with [webhooks](/docs/merchanthub/access/webhooks).