---
id: resend
sidebar_label: Resend notification
title: Resending a notification
hide_title: true
---

import Ingress from '../../../src/components/ingress/ingress.react';

<Ingress title="Resending a notification">
  A notification is the invoice or payment notice that Walley sends to your customer. Resend it when the customer did not receive the first one or has misplaced it.
</Ingress>

:::info Postal fee
Resending by post adds an extra fee.
:::

## Resend a notification

1. Open the notification.
2. Select **Resend**.
3. Select **Send by email** or **Send by post**.
4. Select **Send**.

<video controls src="/videos/merchanthub/re-send-notification.webm" type="video/webm" width="80%">
  Your browser does not support embedded videos.
</video>

## Next steps

- [Extend the notification](/docs/merchanthub/account/extendNotification) if the customer needs more time to pay.