---
id: intro
sidebar_label: Introduction
title: Walley Merchant Hub
hide_title: true
description: "Overview of the Walley Merchant Hub: orders, Pay Link, reports, and organization management"
---

import Ingress from "../../src/components/ingress/ingress.react";
import Link from "@docusaurus/Link";

<Ingress title="Welcome to the Merchant Hub">
  The Merchant Hub is where you manage your Walley orders, users, API keys,
  webhooks, Pay Links, and reports. When you become a Walley customer, you are
  invited with your company email address. Explore the areas below and find
  what you need.
</Ingress>

<div className="overview-cards">
  <Link className="overview-card" to="/docs/merchanthub/search">
    <h3>📦 Orders</h3>
    <p>
      Find any order and act on it. Activate what you ship, edit or add
      articles, register returns, extend the activation time, or cancel.
    </p>
  </Link>
  <Link className="overview-card" to="/docs/merchanthub/paylink/overview">
    <h3>🔗 Pay Link</h3>
    <p>
      Send a pre-filled checkout to a customer as a text message or a link.
      When the customer pays, the purchase becomes an order like any other.
    </p>
  </Link>
  <Link className="overview-card" to="/docs/merchanthub/reports/overview">
    <h3>💰 Reports</h3>
    <p>
      Download settlements as CSV or PDF, follow your sales per currency, and
      generate custom reports for any period and set of stores.
    </p>
  </Link>
  <Link className="overview-card" to="/docs/merchanthub/access/usersgroups">
    <h3>🔐 Manage Organization</h3>
    <p>
      Invite users, decide with groups who sees which stores, and create the
      API keys and webhooks your integration needs.
    </p>
  </Link>
</div>

## Common tasks

The things most merchants do every week, step by step.

<div className="overview-cards overview-cards--compact">
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/orders/activation"
  >
    <h4>✅ Activate an order</h4>
    <p>Tell Walley the goods are on their way and get paid.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/orders/returns"
  >
    <h4>↩️ Return articles</h4>
    <p>Register what the customer sent back, in full or per article.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/account/resend"
  >
    <h4>🧾 Resend a notification</h4>
    <p>Send the invoice again by email or post.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/reports/custom-reports"
  >
    <h4>📊 Generate a custom report</h4>
    <p>Settlements, transactions, or orders for a period you choose.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/access/apikeys"
  >
    <h4>🔑 Create an API key</h4>
    <p>Get the credentials your integration uses to call Walley's APIs.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/access/webhooks"
  >
    <h4>🔔 Set up a webhook</h4>
    <p>Let Walley call your system when an order changes.</p>
  </Link>
  <Link
    className="overview-card overview-card--compact"
    to="/docs/merchanthub/developerLogs/overview"
  >
    <h4>🛠️ Review API traffic</h4>
    <p>See every request and response in the Developer Logs.</p>
  </Link>
</div>

## Before you start

1. [Log in](/docs/merchanthub/login) with your invitation. Use the
   [test environment](/docs/merchanthub/environments) to try things out
   without touching real orders.
2. Take the [quick guide](/docs/merchanthub/quickguide) through the four views
   you will use most.
3. Keep the [FAQ](/docs/merchanthub/faq) handy for order statuses and other
   common questions.

## Getting access

Walley Merchant Services invites the first administrator in your organization.
That administrator can then invite everyone else. Contact us if you have not
received an invitation.

:::info CONTACT DETAILS
**[help@walley.se](mailto:help@walley.se)**<br />
**[+46 10 161 01 25](tel:+46101610125)**
:::