---
id: overview
sidebar_label: Overview
title: Pay Link overview
hide_title: true
---

import Ingress from '../../../src/components/ingress/ingress.react';

<Ingress title="Pay Link overview">
  A Pay Link is a pre-filled checkout you send to a customer. The customer opens the link, pays, and the purchase becomes an order in the Merchant Hub like any other.
</Ingress>

## When to use a Pay Link

- Charge for extra services after the original purchase.
- Sell articles that are not in your web shop, such as spare parts.
- Take in-store purchases with strong customer authentication.

## Before you start

- You need the **Paylink Management** permission.
- Your stores must be set up for Pay Link. That is normally already the case if you use Walley Checkout. If not, contact delivery@walley.se.

## How it works

1. [Enter the articles](/docs/merchanthub/paylink/create#enter-the-articles).
2. [Review the Pay Link details](/docs/merchanthub/paylink/create#review-the-pay-link-details).
3. [Send the Pay Link to the customer](/docs/merchanthub/paylink/create#send-the-pay-link-to-the-customer).
4. [The customer completes the purchase](/docs/merchanthub/paylink/create#the-customer-completes-the-purchase).
5. An order is created.

See [Pay Link states](/docs/merchanthub/paylink/statuses) for what each state means for shipping the goods.