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Invoice activation

How long can an invoice be pending before activation?

An invoice can be pending for 90 days before it is automatically expired.

Is it possible to extend the pending invoice’s activation time?

This depends on how long the invoice has been expired and other factors. Before Collector can extend the activation time, an additional credit decision might be required.

What does On hold status mean for an invoice?

On hold status means that a fraud check process is ongoing, where Collector investigates the purchase before returning the credit decision. See more on the Anti Fraud page.