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Pay Link states

A Pay Link moves through these states. Only Completed means the customer has paid and you can hand over or ship the goods.

StateShown asWhat it meansCan the goods be handed over?
PendingPendingThe Pay Link is created but the customer has not opened it yet. No order exists.No
CustomerIdentifiedCustomer identifiedThe customer has opened the Pay Link and identified themselves, but has not paid.No
CommittedToPaymentPayment in progressThe customer has started to pay. Wait for the Pay Link to complete.No
CompletedCompletedThe customer has paid and an order is created.Yes
ExpiredExpiredThe customer did not pay within the allowed time. The Pay Link can no longer be completed.No
AbortedAbortedThe customer or a Merchant Hub user aborted the Pay Link.No

The Pay Link list shows the open states by default. Use the status filter to include expired and aborted links.