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Searching for orders

Select Orders in the top menu to search every order your groups give you access to. Type anything you know about the order, or narrow the result with filters and field queries.

The search field matches almost anything stored on an order, for example:

  • An order number or reference
  • An email address
  • A customer's name or national registration number
  • An address

The result is ranked, so the orders the search considers most relevant come first.

If a search returns more than you want, make it exact. Either tick the Exact match checkbox, or put quotes around the text: "01234567" matches that string and nothing else.

Wildcards​

Add * to match part of a word. *gmail.com finds every order with a value that ends in gmail.com.

Search with AI​

Select Search with AI and describe what you are looking for in plain language, in English or your own language. The search turns your description into filters and a query. AI results may be inaccurate, so check the filters it applied before you act on the result.

Quick filters​

Use the dropdown filters next to the search field to filter by created date, expiry date, notification due date, store, or order status.

Field queries​

When the filters are not enough, query a specific field in the search box. The syntax is field:value, and you can combine queries with AND and OR.

QueryFinds
storeId:1158All orders for store 1158
storeId:1158 AND status:ActivatedActivated orders for store 1158
storeId:1158 OR storeId:9664Orders for either store
totalAmount:>2000 AND currency:SEKOrders in SEK with a total above 2000

Searchable fields​

FieldDescription
storeIdThe id of your store.
orderNumberThe order number, or reference, of the order.
currentPurchase.purchaseIdThe purchase id of the order.
connectedPurchases.purchaseIdThe purchase id of a purchase connected to the order.
paymentMethodThe payment method. Invoice Account Installment Swish Card MobilePay BankTransfer
totalAmountThe total amount of the purchase.
notActivatedAmountThe amount that is not yet activated.
currencyThe currency code. SEK NOK DKK EUR
statusThe order status. NotActivated Activated PartActivated Returned Expired OnHold VerificationNeeded Closed. See order statuses.
placedAtThe date the order was placed.
expiresAtThe date the order expires if it is not activated.
customerDetails.nameThe full name of the customer.
customerDetails.firstNameThe first name of the customer.
customerDetails.lastNameThe last name of the customer.
customerDetails.registrationNumberThe registration number of the customer.
customerDetails.countryCodeThe country code of the customer's address.
customerDetails.addressLine1The first address line of the customer's address.
customerDetails.addressLine2The second address line of the customer's address.
customerDetails.cityThe city of the customer's address.
customerDetails.postalCodeThe postal code of the customer's address.
customerDetails.emailThe email address of the customer.
customerDetails.mobilePhoneNumberThe mobile phone number of the customer.
deliveryAddress.addressLine1The first address line of the delivery address.
deliveryAddress.addressLine2The second address line of the delivery address.
deliveryAddress.coAddressThe c/o line of the delivery address.
deliveryAddress.receiverNameThe receiver name of the delivery address.
deliveryAddress.cityThe city of the delivery address.
deliveryAddress.postalCodeThe postal code of the delivery address.
deliveryAddress.countryCodeThe country code of the delivery address.
rows.articleNumberThe article number of a row on the order.
rows.descriptionThe description of a row on the order.
rows.purchaseIdThe purchase id that a row on the order belongs to.

Next steps​